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IT Infrastructure Solutions
Innovative and flexible
Planning new business processes, installing and implementing new IT infrastructure components and efficiently managing your IT environment can often be complex.
At West Digital we join together business expertise and broad knowledge of the IT industry to assist our clients with complete, innovative and flexible solutions. |
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IT Infrastructure Management Solutions
Optimise your service levels
West Digital delivers infrastructure management solutions that are based on industry guidelines – ITIL (Information Technology Infrastructure Library).
ITIL provides a process driven approach that aims to reduce infrastructure management and support costs and improve business models to enable a higher quality IT service. |
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Solution areas
• Project management and project delivery solutions to produce agreed deliverables
• Detailed IT infrastructure solution planning, including business analysis and technical design, covering IT infrastructure components to satisfy your requirements and budget
• Virtualisation of IT resources, including logical and physical virtualisation of server, storage and SAN fabric
• IT Infrastructure Rationalisation
• Server and Operating Systems
• Storage, Storage Area Network (SAN) and Network Attached Storage (NAS)
• Systems Security and Data Protection
• Business Continuity and Disaster Recovery
• Identity Management
• Smart Card
• Biometrics |
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Solution areas
Our solutions are realistic and flexible. They can be deployed using a phased approach and a flexible framework.
We start with areas where clients can gain the greatest benefit:
• Incident and Problem Management
• Change Management
• Configuration Management
We then focus on other areas where gaps exist between current practice and best practice. Other areas include:
• Release Management
• Availability and IT Service Continuity Management
• Service Levels Management
• Capacity and Financial Management |
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